I cannot connect to my display (USB connection)

FAQs for all GEMS displays

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R!C0
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I cannot connect to my display (USB connection)

Post by R!C0 » Fri Feb 15, 2008 6:54 pm

Unplug the display from the USB, then re-run the install program from the CD or from the website. This will re-register the display driver. Re-connect the display, should now connect.

If the editor software is OK and working correctly, it might be that the Display is not 'hand-shaking' with the PC. This can happen when the USB connection 'ping' returns too quickly for the PC/Laptop to recognise the display. If you connect the display to your PC/Laptop via a USB hub, this can slow the response down sufficiently, to allow the connection to take place successfully.

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