Support

GEMS aims to provide the best support possible for our customers. This means a highly skilled member of our team will respond to your request and help you to resolve your problem.

Steps for Support

1. If the product you require support for was purchased through a dealer, please contact them for support, before contacting GEMS

2. Read through the manual for your product. Manuals can be downloaded from here.

3. Check through our forums, to see if your question has already be answered.

4. Contact GEMS directly using our contact form or connect with us on Skype:

5. GEMS are now using Team Viewer to provide customers with direct desktop support. Click the following button and contact GEMS with your ID numbers.